Yes. In fact, that is often the smartest place to begin. A well-chosen routine saves time, money, and unnecessary skin frustration. Email us admin@skincodeclinical.com and we can help get you set up with a routine that is right for you.

Orders are processed in the order they are received. Most orders begin processing as soon as they are received during normal business operations. Weekends, holidays, and periods of higher order volume may affect processing and shipping times.

We accept returns within 30 days of delivery on eligible products. Items must be gently used, contain at least 75% of the original product, and include proof of purchase. Original packaging is preferred when possible. Approved returns are issued as store credit once the item has been received and evaluated.

Bundles, kits, promotional items, travel sizes, and limited releases are final sale and not eligible for return.

Bundles, kits, promotional items, travel sizes, and limited releases are final sale and not eligible for return.

No. Original shipping charges are non-refundable, and return shipping is the responsibility of the customer.

Skincare is not one-size-fits-all, and results depend on consistency, skin history, usage, and the overall routine. For that reason, returns are not accepted based solely on unmet expectations.

Please reach out. In many cases, a simple adjustment in frequency, application, or product pairing can resolve the issue quickly. We are always happy to help guide appropriate use.